Online Billpay
To register your account online or to pay your bill, click here
Customer Support
For billing, service requests and other inquiries use the following:
General Customer Service Number: (832) 467-1599
Customer/Billing Inquiries Email: edpcustomerservice@inframark.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Katy Office
2002 W Grand Pkwy. N Ste. 100
Katy, TX 77449
Monday through Friday from 8:00 a.m. to 5:00 p.m.
Village Green Office
17495 Village Green Dr
Jersey Village, TX 77040
Monday through Friday from 8:00 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our dispatch team at 832-467-1599.
Smart Meters
For information on registering your smart meter and viewing your usage via EyeOnWater app.
Service Rates:
Water Usage
| $ 20.00 | Minimum Rate for Service |
| $ 2.00 | Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons |
| $ 3.00 | Rate per 1,000 gallons metered for usage between 15,001 gallons and 20,000 gallons |
| $ 4.00 | Rate per 1,000 gallons metered for usage between 20,001 gallons and 25,000 gallons |
| $ 5.00 | Rate per 1,000 gallons metered for usage above 25,001 gallons |
Sewer
| $ 37.26 | Flat Rate for Service |
NFBWA Fee
| $ 4.35 | Minimum Rate for Service |
| $ 4.35 | Rate per 1,000 gallons metered for usage above 1,001 gallons |